Shipping Policy
Below you will find the average delivery time for all our packages:
- Once an order is placed, we need 1-3 business days to process it. During the weekdays, processing takes one business day, but if you order on a Friday evening or over the weekend, it may take slightly longer.
- Once your order is processed, it is shipped, and delivery takes an average of 8-14 business days.
We strive to make the ordering and delivery process as straightforward as possible for our customers. However, if you have any questions or concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.
Placing an Order
The ordering process at Sienna Fashion Store is made as simple as possible. First, you need to go to the product page and add the desired product to your cart. To do this, click the black "Add to Cart" button.
At this point, it is important to check that you have selected the correct variants. If everything is in order, click the "Proceed to Checkout" button. On the information page, you must enter the correct address details. Ensure all the information is accurate. Once this information is correctly entered, you can click the "Proceed to Shipping" button.
On the shipping page, you have the opportunity to review the entered address details. It will also indicate that each shipment is completely free. As a token of appreciation to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking the "Proceed to Payment" button.
In the payment options, you can choose from various payment methods. At Sienna Fashion Store, all payment options are SSL encrypted, meaning you can always trust a secure payment environment.
- Klarna (deferred payment)
- Credit Card (AMEX, Mastercard, Maestro, Visa)
- PayPal account
- EPS
- Sofort
Once you have selected the correct payment method, you must click the "Complete Order" button, and you will be redirected to the chosen payment method. Follow the instructions on this page to complete your order. Should you unexpectedly encounter any issues with your order, you can always contact us.
Shipping Costs
We cover the shipping costs for every order. All our products are delivered 100% free to your doorstep. There is also no minimum order amount required.
Shipping Your Order
Have you found the perfect look or accessory on our website? Then, of course, you want to enjoy it as soon as possible! That’s why we ensure your order is processed and shipped as quickly as possible.
To ensure we can offer fair prices for our products, we have chosen to collect packages in bulk and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.
Please note: Like many other online stores, we are experiencing high demand, and there may be delays due to the COVID-19 crisis. Please take this into account when placing your order. We will do our best to ship your order as soon as possible.
To ensure your order is shipped today, please contact us via email at support@siennafashionstore.com. Our service team will be happy to assist you with the right solution.